Privacy Policy
Last updated: 12/04/2025
1. Introduction
Welcome to Farisly ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our browser extension and web application (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
2. Information We Collect
2.1 Personally Identifiable Information
We collect information that you provide directly to us, including:
- Name and email address (required for account creation)
- Phone number (optional, user-provided)
- Location information (optional, user-provided text field, not GPS coordinates)
- Company name (optional, user-provided)
- Profile image (optional, from OAuth providers like Google)
2.2 Authentication Information
We collect authentication-related information:
- Authentication tokens (JWT tokens for session management)
- OAuth credentials (Google OAuth ID when you sign in with Google)
- Note: We do not store passwords. Authentication is handled securely through OAuth providers.
2.3 Personal Communications
To provide our core functionality, we access text content from emails, messages, and text input fields when you:
- Request grammar checking on selected text
- Use AI reply generation features
- Request text enhancement (expand, summarize, translate, etc.)
This text is sent to AI services (OpenAI API) for processing but is not stored permanently on our servers. The text is only processed to provide the requested service and is not retained after processing.
2.4 Location Information
We automatically collect your IP address when you make API calls to our servers. This is standard practice for web services and is used for security, authentication, and preventing abuse. We do not collect GPS coordinates or precise location data.
2.5 User Activity
We collect usage statistics to improve our service:
- Usage count for saved replies (how many times each template is used)
- Extension heartbeat data (to track if the extension is installed and active)
- Feature usage tracking (for analytics and dashboard statistics)
2.6 Website Content
We access text content from web pages only when you explicitly select text or type in input fields and request our assistance. This content is used solely to provide grammar checking, AI assistance, and text enhancement features. Content is processed but not stored permanently.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process your requests and provide AI-powered writing assistance
- Authenticate your account and manage your sessions
- Sync your saved replies and settings across devices
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns to improve the Service
- Detect, prevent, and address technical issues
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We share your information with the following third-party service providers:
- OpenAI API: We send text content to OpenAI for AI processing (grammar checking, reply generation, text enhancement). This is necessary to provide our core functionality. OpenAI's use of your data is governed by their privacy policy.
- Hosting Providers: Our backend servers are hosted on third-party platforms (e.g., Render.com) that process your data to provide hosting services.
4.2 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not transfer user data to third parties except as necessary to provide our Service (as described above).
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
Text content sent for AI processing is not stored permanently and is deleted immediately after processing.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can access and update your account information through the dashboard.
- Deletion: You can delete your account and all associated data at any time.
- Opt-out: You can disable the extension or uninstall it at any time.
- Data Portability: You can export your saved replies and settings.
8. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@farisly.com
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